We may collect certain user information (including personal information and/or sensitive personal information) in the following ways:
Information You Provide To Us. We collect information you provide directly to us including when you visit the Website and/or use our Product.
Information We Collect Automatically When You Use the Service. When you access or use the Service, we may automatically collect information about you, including:
We may use the information collected through the Service for the limited purpose of providing the Service and related functionality and services for which Sendoso has been engaged. The information may be used for a variety of purposes, including:
Additionally we may disclose personal data in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) protect and defend our rights or property; or (c) act to protect the interests of our users or others.
Do Not Track. Some browsers offer a “do not track” (“DNT”) option. Because no common industry or legal standard for DNT has been adopted by industry groups, technology companies, or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
Sharing and Disclosure of Information
Sendoso self-certifies under the EU-U.S. Privacy Shield and the Swiss – U.S. Privacy Shield frameworks as set forth by the U.S. Department of Commerce (collectively “Privacy Shield”) regarding the collection, use and retention of personal information from all European Union member countries and Switzerland. To learn more about the Privacy Shield program, and to view our certifications, please visit https://www.privacyshield.gov. We subject to the principles of the Privacy Shield all personal data that we receive from individuals and companies in the European Union and Switzerland in reliance on the Privacy Shield. We also receive some data in reliance on other compliance mechanisms, including data processing agreements based on the EU Standard Contractual Clauses.
You may access your Product account information and our service only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been compromised in any way. In addition, always log out and close your browser when you finish your session. Please note that we will never ask you to disclose your password to us.If you have any questions about the security of your personal information, you can contact us at email@example.com.
We will retain your information for as long as your Product account is active or as needed to provide you with the Service. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
We will retain personal data we process on behalf of our customers as directed by paying customers. Sendoso will retain this personal information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Upon request, Sendoso will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information that we are aware of. To request this information, contact us at firstname.lastname@example.org.
Promotional and Newsletter Communications. You may opt out of receiving promotional and newsletter emails from Sendoso by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing email@example.com with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your access to or use of the Service or those about your Product account or our ongoing business relations.
Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies or to prompt you before accepting such a cookie. Please note that, if you choose to remove or reject browser cookies, this could affect the availability or functionality of the Service.
California Residents. Under California law, California Residents who have an established business relationship with Sendoso may choose to opt out of Sendoso’s disclosure of personal information about them to third parties for direct marketing purposes. If you choose to opt out at any time after granting approval, email firstname.lastname@example.org. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. In accordance with California Civil Code Section 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814; or by phone at (916) 445-1254 or (800) 952-5210; or by email to email@example.com.
We may place links on the Service. When you click on a link to a third-party website from our Website, your activity and use on the linked website is governed by that website’s policies, not by those of Sendoso. We encourage you to review their privacy and user policies.
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at firstname.lastname@example.org If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you are under the age of 18, you may not use our website, products, or services.
639 Front St, Floor 3
San Francisco, CA 94111
Last Updated: July 11, 2019